BEST JEWELER IN LA! Long overdue review.
I work downtown, and a couple months ago I spent every lunch break for a week wandering around the DTLA Jewelry District trying to find a jeweler who could fix my antique gold and opal ring, which has sentimental value for me.
To repair this ring, I needed a jeweler who could 1) replace a chipped opal, 2) fix/re-build the broken gold prongs that hold the center opal, and 3) resize the ring. So many jewelers I found gave me exorbitant prices while also telling me they'd fix this ring with things like heat, lasers, etc. -- while I had already known from basic internet research that extreme heat could case the opals to crack. If they didn't know that too, then they should have. If they DID know that, then they were still willing to take my money and potentially destroy a ring that's very precious to me.
But then, when I was almost about to give up and just put the ring back in storage, I met Billy at Global Rings. And I'm so grateful. Billy was, hands down, the most honest, trustworthy, approachable, caring, patient, thorough, affordable, efficient, and, above all, knowledgeable jeweler I have ever met (and I met MANY in my walks around the jewelry district in attempt to fix this beautiful ring). Many descriptors, but he deserves every one of them.
Billy gave me the lowest price of any jeweler I met with that week in the DTLA jewelry district (he probably made no profit off of helping me, but he gained a lifelong customer), but that's not even what led me to give him my business; I placed my ring in Billy's hands after he took the time to explain my many options to me (options that no other jeweler I spoke with had mentioned), immediately ordered new opals that I was able to pick from only a few days after my first visit (no other jewelry even offered to let me pick the new stone from a selection), gave me his carefully thought-out recommendations with time for me to think about what I ultimately wanted to do, and even consulted with his technicians again on his own volition (to ensure the repair approach was the safest and best one for this ring) before I came in again to pick the new opal proceed on the repair.
He's also the only jeweler I met who offers discounts to those who work in law enforcement. When he learned I work for a law enforcement agency, he told me that many of his clients work in law enforcement and how Global Rings appreciates their service. This is truly a warm, compassionate jeweler.
I cannot say enough great things about Billy and Global Rings Jewelry. I've been telling all my friends and law enforcement co-workers about my experience with Global Rings, and I'll continue to recommend him to everyone I know... and, of course, I will be sure to go back for all my future jewelry needs. Thank you again, Billy, for a wonderful ring repair experience. You're as good as they get.