Q: Are your diamonds enhanced?
A: All our diamonds are not enhanced nor treated in any way.We only carry 100% natural diamonds and we not recommend enhanced diamonds.
Q: What's the payment methods you accept?
A: 1. Paypal-If you do not have a Paypal account, you can sign-up at www.paypal.com for a free account It's fase,easy,safe and free
2. We accept major creadit cards: Visa, Mastercard, Amex and Discover. For credit card payments please call us at 1 (888)-774-4367
3. We offer 12 months same as cash financing. Interest Free for 12 months. Please call us at 1(888)-774-4367 for more information.
Q: Can you make specific diamond ring that you do not have?
A: We understand that different people have diffrent tates in jewelry. If you have a ring in mind and are unable to find it, Send us a picture of the ring you want to: email@example.com comand we can give you a quote in minutes!
Q: When can I expect my order to arrive?
A: All items will be shipped within 5-10 business days from the time we recevied your payment. All special order request(i.e. resizing, upgrade to 18k or Platinum) may take a little bit longer then usual since all our items are custom made.
Q: Do you ship internationally?
A: Yes we do. We use UPS wordwide expressand it will take at least 3-5 business days to get the package delivered in your country from the time the package leaves our office. All duties and customs taxes applicable in your country are the buyer's responsibility.
Q: How much is the shipping and handling charges?
A: We normally ship via 2nd Day Air via UPS for items shipped within United States and we do not charge anything for this services. To upgrade to Next Day Air shippin. we charge $29.99 (will arrive the next bisuness day from the time the package leaves the office). Canada shipping is $49.99 (will arrive 2-5 business day from the time the package leaves the office). International shipping is $79.99 for all package shipped wordwide. All items will be shipped through UPS. All packages are insured and professionally packed.